rahaph Privacy Policy

When you register and use the rahaph platform, we collect certain personal information that is necessary to provide you with a safe and functional gaming experience. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect account credentials such as your username and encrypted password, as well as payment-related information including your preferred payment method and transaction history. During the identity verification process, we may request a copy of a government-issued ID to confirm your eligibility and comply with Philippine regulatory requirements. Additionally, we automatically collect technical data such as your IP address, device type, browser information, and session activity logs to maintain platform security and improve service quality. All information collected is limited to what is strictly necessary for the purposes described in this policy.

The personal information you provide is used primarily to create and manage your rahaph account, process deposits and withdrawals in Philippine pesos, and verify your identity in accordance with applicable regulations. We use your contact details to send you important account notifications, security alerts, and updates about changes to our platform policies. Technical data collected during your sessions helps us detect suspicious activity, prevent fraud, and ensure the integrity of all games and betting markets available on the platform. We may also use aggregated, anonymised data to analyse platform performance and improve the overall user experience for Filipino players. We do not use your personal information for unsolicited marketing communications without your explicit consent, and you may opt out of any optional communications at any time through your account settings.

rahaph does not sell, rent, or trade your personal information to any third party for commercial or marketing purposes. We may share limited data with trusted service providers who assist us in operating the platform, such as payment processors, identity verification partners, and technical infrastructure providers, all of whom are bound by strict confidentiality agreements. In cases where Philippine law or a valid regulatory order requires disclosure, we will comply and may share relevant information with the appropriate government authorities or law enforcement agencies. Any third-party providers we work with are required to handle your data in a manner consistent with this Privacy Policy and applicable Philippine data protection standards. We will notify you of any material changes to our data-sharing practices to the extent permitted by law.

We implement industry-standard technical and organisational security measures to protect your personal information against unauthorised access, disclosure, alteration, or destruction. All sensitive data transmitted between your device and our servers is encrypted using secure protocols, and access to personal data within our organisation is restricted to authorised personnel on a need-to-know basis. Your account password is stored in an irreversibly hashed format and is never accessible in plain text by any member of our team. We retain your personal data only for as long as is necessary to fulfil the purposes outlined in this policy, or as required by applicable Philippine laws and regulations. In the event of a data breach that poses a risk to your rights, we will notify you and the relevant Philippine authorities in accordance with our legal obligations.

As a user based in the Philippines, you have specific rights under the Data Privacy Act of 2012 with respect to your personal information held by rahaph. You have the right to be informed about how your data is collected and used, the right to access a copy of the personal information we hold about you, and the right to request corrections if any of that information is inaccurate or incomplete. You may also request the deletion or blocking of your personal data where it is no longer necessary for the purposes for which it was collected, subject to any overriding legal obligations we may have. To exercise any of these rights, please contact our support team at support at rahaph.fun, and we will respond to your request within a reasonable timeframe in accordance with applicable law.

The rahaph platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and ensure the platform functions correctly on your mobile device or browser. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to use the service. We may also use analytics cookies to understand how users interact with different parts of the platform, which helps us make improvements that benefit all Filipino players. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform functionality. By continuing to use the rahaph platform after being informed of our cookie practices, you consent to the use of cookies as described in this policy.